Friends of Upland Animal Shelter

Friends of Upland Animal Shelter

Lead Animal Care Technician

Job Type: Permanent Full-Time Position, 40 Hours Per Week

Pay Rate: Hourly Based on Experience

Location: Upland, CA

Reports to: Shelter Operations Manager

Friends of Upland Animal Shelter, Inc. is dedicated to helping every adoptable animal at the Upland Animal Shelter find a loving home.  Friends focuses on activities that support and promote the health, well-being, and adoption of homeless pets at the Upland Animal Shelter.

We are seeking a qualified individual to fill the position of Lead Animal Care Technician at our Upland Animal Shelter operation in Upland, CA.

The Lead Animal Care Technician will report to the Animal Shelter Manager, and will be responsible for animal care and assessment and assisting customers in selecting animals for adoption; oversees, guides, and develops other Animal Care Technicians and coordinates closely with the Customer Service Representatives; works with the Shelter Manager to ensure effective service delivery and coordinates effectively with the City’s Animal Control Division.

The job will be full time, with work hours to be worked between 6 a.m. and 7:30 p.m. daily.

Successful applicants should have the following knowledge, skills and abilities:

Proven ability with supervisory responsibilities; strong customer service orientation, excellent interpersonal and conflict resolution skills; ability to prioritize and organize the animal care attendant’s daily work load to ensure the most efficient and humane care for the animals at the shelter;  high level recognition of animal disease and illness;  knowledge of proper animal handling and cleaning techniques to avoid the spread of disease to other animals as well as employees and volunteers; identification of various breeds of dogs, cats, and other domestic animals; principles of animal behavior and care; excellent customer service skills; data input and record keeping; safe work practices; knowledge of occupational hazards and safety practices necessary in the area of animal services; safe driving principles and practices. 

Successful applications must be able to:

  • Work with minimal supervision.
  • Work a flexible schedule that includes weekdays, weekends, evenings, and holidays.
  • Establish, maintain and foster positive and harmonious working relationships with those contacted in the course of work.
  • Perform, assign, and supervise Animal Care Technicians and work release resources on job duties needed to fulfill all obligations related to the care of the animals, including, but not limited to receiving, handling, processing, assessing, feeding, watering, and monitoring of all domestic and wild animals.
  • Monitor and assist volunteers working with animals in the shelter.
  • Assist with training staff and volunteers.
  • Organize and assist the animal care technicians in the cleaning and disinfecting of the kennels and equipment in a sanitary manner; perform on-going and preventive maintenance tasks associated with shelter facilities and equipment.
  • Process animals transferred from Animal Services to Friends of Upland Animal Shelter, updating kennel cards, impound records, and related information.
  • Assist in the dispatch of calls for service dealing with stray animal calls to officers, as needed.
  • Observe sick, quarantined, and potentially injured animals.  Notify supervision of animals in need of veterinary care or euthanasia.
  • Assess the health and behavior of animals and coordinate with other professionals to assess and treat animals, as needed.
  • Maintain a variety of records including animal health records and records on the neutering, surgery, vaccinations, and other medical procedures.
  • Provide prompt, courteous customer service, greeting the public as they enter the shelter area, and assist customers in selecting pets for adoption.
  • Learn the behavior and personalities of all pets to assist customers in selecting pets for adoption.
  • Provide animal introductions to potential adoptive families.
  • Assist with the release and adoption of animals; microchip animals as required.
  • Order and maintain supplies needed at the shelter.
  • Serve as cashier; handle customer transactions.
  • Perform additional tasks as assigned.

 Successful applications must:

  • Have two (2) years of experience working with domestic animals in an animal shelter, veterinary hospital or other animal care facility is preferred.  One (1) year supervisory experience is preferred. Bilingual in English/Spanish a plus.Pass background check, physical examination, and drug screening.
  • Maintain a California Class C driver’s license with a good driving record.
  • Have a High School Diploma or GED

Are you interested in this job?
Download and complete our Employment Application, then scan and email that along with a resumé and cover letter to:

Call 909-931-4185, Option 4 for further information

Applications are Open Until Filled

Friends of Upland Animal Shelter Inc. is an equal opportunity employer that actively pursues and hires a diverse workforce.

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, disability (mental or physical), gender identity or expression, genetic information, marital status, medical condition, military veteran status, national origin, political affiliation, pregnancy, race, religion or creed, sex, sexual orientation, any other characteristic protected by law, or any other factor that is not related to the job.

It is an objective of Friends of Upland Animal Shelter, Inc. to achieve a drug-free work place. Any applicant selected for employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, Federal and Local governing agencies.

Friends of Upland Animal Shelter

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