Friends of Upland Animal Shelter
Customer Service Representative
Job Type: Permanent Part-Time Position, 32 Hours Per Week
Pay Rate: Hourly Based on Experience
Location: Upland, CA
Reports to: Assistant Shelter Manager
Friends of Upland Animal Shelter, Inc. is dedicated to helping every adoptable animal at the Upland Animal Shelter find a loving home. Friends focuses on activities that support and promote the health, well-being, and adoption of homeless pets at the Upland Animal Shelter.
We are seeking qualified individuals to fill positions of Customer Service Representative at our Upland Animal Shelter operation in Upland, CA.
The Customer Service Representative will report to the Lead Customer Service Representative, and will be responsible for customer service, adoption counseling, completing adoptions, and preparing a variety of reports and written materials in support of the organization; coordinates closely with the Animal Care Technicians; assists with care of animals, as needed; coordinates effectively with the City’s Animal Control Division.
The job will be full time, with work hours to be worked between 6 a.m. and 7:30 p.m. daily.
Successful applicants should have the following knowledge, skills and abilities:
Strong customer service orientation, excellent interpersonal and conflict resolution skills; knowledgeable about computer and database management (experience with Chameleon preferred); ability to identify various breeds of dogs, cats, and other domestic animals; understanding of principles of animal behavior and humane care; familiarity with methods and procedures of kennel cleaning and maintenance; ability to create and maintain accurate records; ability to engage in safe work practices; knowledge of occupational hazards and safety practices necessary in the area of animal services; knowledge of safe driving principles and practices.
Successful applications must be able to:
Successful applications must:
Are you interested in this job?
Download and complete our Employment Application, then scan and email that along with a resumé and cover letter to:
Call 909-931-4185, Option 4 for further information
Applications are Open Until Filled
Friends of Upland Animal Shelter Inc. is an equal opportunity employer that actively pursues and hires a diverse workforce.
All qualified applicants will receive consideration for employment without regard to age, ancestry, color, disability (mental or physical), gender identity or expression, genetic information, marital status, medical condition, military veteran status, national origin, political affiliation, pregnancy, race, religion or creed, sex, sexual orientation, any other characteristic protected by law, or any other factor that is not related to the job.
It is an objective of Friends of Upland Animal Shelter, Inc. to achieve a drug-free work place. Any applicant selected for employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, Federal and Local governing agencies.